Privacy Policy

1. General
This document explains Lush, Bowker & Aird's website policies for the collection, use and disclosure of personal information. For the purposes of this policy, we define Personal information as information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
Your use of this site or Lush, Bowker & Aird's services constitutes acceptance of this privacy policy and our Terms and Conditions. If you do not agree with these policies, please stop using this site immediately.

Lush, Bowker & Aird reserves the right to amend these policies from time to time. If such amendments affect our use or disclosure of personal information already held by Lush, Bowker & Aird in a material and adverse way over and above previous express or implied consent, Lush, Bowker & Aird will contact you to obtain consent.

Lush, Bowker & Aird takes reasonable precautions to ensure your privacy on the terms contained in this policy. However, Lush, Bowker & Aird cannot prevent unintended disclosures by such means as hackers and other unauthorized individuals, and inadvertent or illicit employee actions.

2. Information collected
To provide products and services requested by you, offer discounts, provide quotes, answer questions, and provide support, we may ask for information such as your name, phone, email address, country, business, objectives, preferences, etc.

3. Information Automatically Collected
We do not keep track of usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL.

4. Sharing of Information
We may share information about you to Lush, Bowker & Aird's employees, subcontractors and professional advisers as required to provide the services and products you have requested. Lush, Bowker & Aird does not rent, sell, or share personal information about you to nonaffiliated companies except to provide products or services you have requested. Notwithstanding the terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in the Canadian Personal Information Protection and Electronic Documents Act, and other relevant Canadian and Ontario legislation in effect from time to time. These exemptions include, without limitation, publicly available information, or information disclosed for criminal or civil investigations or compliance with law or court orders.

5. Contact Us / Email Inquiries
No information sent to Lush, Bowker & Aird via email or the website’s forms is used for any other reason than to provide products and services you request or conduct business with you.

6. Security
Lush, Bowker & Aird takes measures to protect and keep information secure.

7. Cookies
Lush, Bowker & Aird may set and access Lush, Bowker & Aird cookies on your computer to store information required for more than one web page. Currently, browsers only permit a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Also, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject all cookies, you may not be able to use Lush, Bowker & Aird products or services that require you to "sign-in”, and you may not be able to take full advantage of all offerings. Most Lush, Bowker & Aird products and services do not require that you accept cookies.

8. Third Party Dispute Resolution
Lush, Bowker & Aird is committed to resolving disputes quickly and efficiently. In the event that a dispute cannot be settled through our normal internal processes, Lush, Bowker & Aird is committed to using an independent third party dispute resolution process. In the event the issue relates to personal information; Lush, Bowker & Aird will not use or distribute any personal information without express permission. All disputes in arbitration will be resolved under the laws of Ontario.

9. Contacting Lush, Bowker & Aird
If you have questions about this privacy statement, the practices of this site or your dealings with this web site, please contact us.